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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryant Kincaid

Bryant Kincaid

June 4, 2026

5  out of  5
rating by Bryant Kincaid
"Very kind staff, have known Russ my whole life. They work for you and will work as hard as possible to make sure you're done right! Brayden is amazing and very knowledgeable!"
We responded:
"Thank you so much for the 5-stars, Bryant! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Eamon Mahoney

June 3, 2026

5  out of  5
rating by Eamon Mahoney
"Working with Russ and his team has been a very positive experience. They are knowledgeable, professional, and take the time to make sure everything is clearly understood. The communication is excellent, and I always feel like my questions and concerns are taken seriously. I would highly recommend Russ and his office to anyone looking for reliable insurance service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Russ Ramsey’s Team. "
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Aaron Sample

June 3, 2026

5  out of  5
rating by Aaron Sample
"Great help from Daphne & the entire staff as always!"
We responded:
"Wow, thank you for the 5-star review, Aaron! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carol Laputz

May 23, 2026

5  out of  5
rating by Carol Laputz
"State Farm increased my monthly premium, which made me mad. I told my SF agent the I was upset..I searched elsewhere for insurance & fell in to the 'bait and switch' tactic by Progressive...luckily I backed out, had to 'eat humble pie' & apologize to State Farm, they had not cancelled my policy so all was good. They were kind & polite toward me and did not hold it against me for looking elsewhere for insurance. It is to be noted I have been client of State Farm for 46 years!!! Won't stray again. Carol Laputz"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Russ Ramsey’s Team. "
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Ray

May 21, 2026

5  out of  5
rating by Ray
"Fast, friendly, and knowledgeable"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Russ Ramsey’s Team. "
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Heather Viele

May 21, 2026

5  out of  5
rating by Heather Viele
"Excellent service"
We responded:
"Thank you for your kind review of State Farm Agent Russ Ramsey’s Team. We appreciate it!"
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Sean Webb

May 14, 2026

5  out of  5
rating by Sean Webb
"Brayden was very helpful and fast at getting me the info I needed"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Russ Ramsey’s Team here in Springfield . "
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Craig Thacker

May 14, 2026

5  out of  5
rating by Craig Thacker
"Always great service!"
We responded:
"Thanks so much for the fantastic rating, Craig! We are so glad you had a positive experience with us here on State Farm Agent Russ Ramsey’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ryan Barham

May 6, 2026

5  out of  5
rating by Ryan Barham
"Daphne was extremely sociable and helped me with all my questions! Would strongly recommend to anyone in need of car insurance!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Missy Speaks

April 30, 2026

5  out of  5
rating by Missy Speaks
"RUSS IS GREAT TO WORK WITH ALWAYS FAST RESPONSE AND GREAT SERVICE WITH ALL OF OUR INSURANCE NEEDS FROM HOME TO LIFE!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Meganne Kontio

March 30, 2026

5  out of  5
rating by Meganne Kontio
"Always helpful and get things done quick!=ly!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Russ Ramsey’s Team! We deeply appreciate your kind words here in Springfield . "
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Christina Ramsey

March 18, 2026

5  out of  5
rating by Christina Ramsey
"Very detail oriented and willing to take the time necessary!"
We responded:
"Thank you for your kind review of State Farm Agent Russ Ramsey’s Team. We appreciate it!"
Profile photo of Cheri Soens

Cheri Soens

March 18, 2026

5  out of  5
rating by Cheri Soens
"I have been with State Farm for many years. Russ Ramsey and his team are excellent. I would not trust my insurance or investments with anyone else. I know Russ and his team are there for me and have my best interests at heart."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Russ Ramsey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
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bdlimbaugh

March 17, 2026

5  out of  5
rating by bdlimbaugh
"Very helpful agent, fantastic office!"
We responded:
"bdlimbaugh, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Russ Ramsey’s Team is just a call or email away!"
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Mark Cortesi

March 16, 2026

5  out of  5
rating by Mark Cortesi
"Russ is very knowledgeable and cares so much about his customers and the community. Highly Recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Mark. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Monica lopez

March 16, 2026

5  out of  5
rating by Monica lopez
"Russ and his team are amazing. They are knowledgeable and polite, great service every time!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Russ Ramsey’s Team."
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Mark Denzler

March 12, 2026

5  out of  5
rating by Mark Denzler
"Russ and his team are absolutely amazing and the best in the business. Responsive. Accurate. Forward-thing with recommendations for the future."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Russ Ramsey’s Team. "
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Stephanie Webster

March 4, 2026

5  out of  5
rating by Stephanie Webster
"Daphne was very helpful! Russ is always available when we need to reach him and his office is more than accommodating."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Joe Dennison

February 27, 2026

5  out of  5
rating by Joe Dennison
"Very pleased with our experience with State Farm and also Russ Ramsey."
We responded:
"Thank you so much for the 5-stars, Joe! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Richard Herndon

February 14, 2026

5  out of  5
rating by Richard Herndon
"My wife and I have held insurance with Russ and his team every since he opened his office in Springfield. We have had several claims over 40+ years, and they were always handled professionally, quickly, and courteously. Russ has advised us and after my wife's passing, me, about recommended levels of coverage that met our needs. He and his staff are very nice to work with and I am completely satisfied with Russ and State Farm."
We responded:
"Wow, thank you for the 5-star review, Richard! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Jocelyn Goforth

Jocelyn Goforth

February 11, 2026

5  out of  5
rating by Jocelyn Goforth
"I met Brayden at a wedding expo and let him know I needed car/renters insurance. He contacted me in a timely manner. He sent me several quotes that fit my needs. There were no harassing calls or pressure. He was kind and informative which was why I chose to go forward with my policy through this office. 10/10 recommend!! Thank You Brayden"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Russ Ramsey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
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Shawn Langley

February 2, 2026

5  out of  5
rating by Shawn Langley
"Russ and his co-workers have consistently exceeded all my expectations. I highly recommend Russ and his team."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Russ Ramsey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springfield ."
Profile photo of Brandy Loftus

Brandy Loftus

January 30, 2026

5  out of  5
rating by Brandy Loftus
"Russ & his staff are very professional and timely. I had a question about my Life & Personal articles policy. He called me within minutes. Everything I asked of him was answered & completed with in 10 minutes. Highly recommend Russ & his team!"
We responded:
"We are grateful for your 5-star review, Brandy! Thanks for taking a moment to share your positive rating of State Farm Agent Russ Ramsey’s Team here in Springfield . "
Profile photo of Ray Nierstheimer

Ray Nierstheimer

January 29, 2026

5  out of  5
rating by Ray Nierstheimer
"Russ is an old school insurance kind of agent. In other word, he returns phone calls, he works with his customers to provide great service as well as advice. I trust him and his team and in today's world that says a lot. Like a good neighbor ... Russ is there!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Russ Ramsey’s Team. "
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Carolyn Austin

January 28, 2026

5  out of  5
rating by Carolyn Austin
"I have been a customer for many years and have always been very happy with Russ and his staff!"
We responded:
"Thanks Carolyn!"