
State Farm® Insurance Agent Russ Ramsey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah O'Connor-Bennett
September 25, 2025
"Brayden is great!"
Carol Wallace
September 19, 2025
"Amazing service!"
Janet Brinker
September 12, 2025
"I have been with State Farm for many years and have had great service. Russ and has team have covered my family and friends for some time. They are always looking to help meet the needs of their customers. Thank you Russ! And a big thank you to Brayden!"
Dr K-Ice (Dr K-Ice)
September 4, 2025
"Great service"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
sazcjg
August 27, 2025
"Have known Russ for years, he is a great guy and his associate Brayden was very professional on the phone, he made everything easy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
ipwsoa Operator
August 25, 2025
"The office has always been very responsive and helpful to any of my needs or claims."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
robert rapp
August 18, 2025
"Have had State Farm Insurance since my first car at age 16(49 years). They have always been there when we needed them. The latest home owners claim - new roof and siding - was addressed as I would have expected. Russ and his staff were there for us all along and assisted throughout the claims process."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stephanie Hudson
July 29, 2025
"Russ Ramsey’s office and staff are always helpful and care about their customers! Thanks!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Chloe Kelley
July 25, 2025
"Smooth Switch to State Farm – Great Service from Mike H! I recently switched my auto and renters insurance to State Farm, and I couldn’t be happier with the experience. After years with my previous provider, I was a bit nervous about making a change, but working with Mike H made all the difference. Mike was incredibly helpful, knowledgeable, and patient throughout the entire process. He took the time to explain my coverage options, answer every question, and made sure the transition was completely seamless. I truly felt like he had my best interests in mind, which gave me a lot of confidence in making the switch. Not only did I end up with better coverage at a great rate, but I also received exceptional customer service from someone who clearly cares about his clients. The whole process was quick, smooth, and stress-free. If you’re thinking about switching insurance companies, I highly recommend State Farm—and especially Mike H. You’ll be glad you did!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Denise Boatman
July 17, 2025
"This office is always available to help me with my questions and issues. Have had their services for 30 years."
"Denise, we appreciate your kind words about out office. We are always just a call away if you need anything! "
Cooper 217
March 13, 2025
"Exceptional customer service! I highly recommend this insurance agency. They are a pleasure to do business with."
"Thank you for the kind words. We always pride ourselves on the exceptional customer service we provide! "
Kelly Galanos
March 7, 2025
"We had a wonderful experience! Everyone was very kind and Bradyn was very helpful in helping us get set up with auto and home insurance! Wish we would have reached out to them sooner!"
"I appreciate the kind words about our office! Exceptional service during the purchasing process is what we take a lot of pride in! If you ever need us for anything I am sure you will find that our service after the sale will be outstanding as well!! "
Blankita Chavez
March 3, 2025
"I have been with State Farm over 20 years. I moved to Springfield in 2022 and switched insurance agents. My experience with my last agent had me looking at other insurance companies, ready to leave State Farm. I contacted the office of Russ Ramsey and realized I made the BEST DECISION! The staff working with Russ Ramsey are amazing! The support, customer service and quick response time to any question or concern reassure I chose the best State Farm agent! If you are looking for affordable coverage with an agent that will go the extra mile , I highly recommend Russ Ramsey!"
"Thank you so much for the compliments! Call us anytime if you have any questions. "
Nick Huet
February 17, 2025
"Spoke with Brayden to get a quote , very quick reply and handled in minutes. Incredibly knowledgeable and professional. Looking forward to having an agent and not a robot! Great experience"
"Nick, We appreciate your kind words! Please call us anytime with questions. "
Deanna King
February 3, 2025
"Brayden do everything"
Karen Teague
January 28, 2025
"Russ has been an excellent agent for many years. He and his team Always have time to sit down and explain all coverages . Totally happy with his office!"
"Karen, Thank you for the kind words!! "
Peggy Chamness
January 24, 2025
"So happy we are using State Farm! Russ and ALL of his staff were personable, knowledgeable and interested in our needs. Russ took time listening to our situation and explained our options in a way we understood. We saved a lot of money switching to State Farm for home and auto. Cindy, Brayden and Mike are knowledgeable and easy to communicate with and online site works well, too. Thanks, State Farm"
C Coontz
January 23, 2025
"Had a great visit with, well, everyone in the office! They take time to explain your coverage, give you options AND show you ways to save money. I highly recommend these guys. If you are in the market for insurance, give them a call and make an appointment."
"Thank you!"
Pamala Harden
January 22, 2025
"I had an appointment today Russ was with another customer Brayden assisted me. He was very helpful and explained everything to my understanding. He answered all my questions and even helped me get signed up for some life insurance. Thank you for all your help"
Kenzie Curtis
September 27, 2024
"Had an amazing experience with Brayden Curtis! He was so helpful and had a very friendly and warm presence that really made it feel like family. Thanks Brayden!"
Jori Fleck
September 27, 2024
"Very reliable! Everyone in the office is so kind and helpful!"
Katie Norris
September 24, 2024
"I had a fantastic experience with my State Farm agent, who was incredibly knowledgeable and responsive. They took the time to explain my options clearly and helped me find the best coverage for my needs. I highly recommend their services for anyone looking for reliable insurance support."
Bethany Snisky
September 19, 2024
"A HUGE Thank You to Mike H.! I switched from USAA’s car insurance & rental insurance (for years I’ve never been able to find a better price) until State Farm got me an awesome Auto quote along with better Renters Insurance coverage too. The app is really easy to use as well!"
olivia riffle
February 21, 2024
"Russ Ramsey and staff are number one! They are always there and always available when you have questions. We wouldn't go anywhere else!! They rock!!"
"Thank you for the kinds words! We're happy to have your insurance with our office."
Lisa Kidd
December 29, 2023
"Great agent! Highly recommend!"
"Thank you Lisa! "